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AI data policies

Anthropic (Claude)

What Anthropic (Claude) keeps, for how long, whether it trains on it, and what rights you grant, for Claude Free, Pro and Max (including Claude Code used with those accounts), Claude for Work (Team and Enterprise plans) and Anthropic Console, Anthropic API. Each answer quotes Anthropic (Claude)'s own policy.

Type Model maker Policies captured 2026-11-08 6 documents read How this is made

Claude Free, Pro and Max (including Claude Code used with those accounts) Consumer app

Default retention How long prompts and chats are kept

Stated Kept chats: no fixed period, only 'as long as reasonably necessary'. The 'Standard Retention Timeframe' heading is empty. With training on: may be kept up to 5 years, de-identified.

What the policies say (3 quotes)

"Anthropic retains your personal data for as long as reasonably necessary for the purposes and criteria outlined in our [Privacy Policy](https://www.anthropic.com/legal/privacy)."

How long do you store my data?privacy.claude.comcaptured 2026-11-08

"## Standard Retention Timeframe ## Controlling Your Chats"

How long do you store my data?privacy.claude.comcaptured 2026-11-08

"If you allow us to use your chats or coding sessions to improve Claude, we may retain your data in a de-identified format for up to 5 years in our model training pipelines."

How long do you store my data?privacy.claude.comcaptured 2026-11-08
After you delete How long until it is gone

Stated Deleted chats leave history immediately and back-end storage within 30 days. Accounts close by emailing support. No timeline for closed accounts; on termination Anthropic 'may at our option' delete data.

What the policies say (4 quotes)

"Deleted from our back-end storage systems within 30 days"

How long do you store my data?privacy.claude.comcaptured 2026-11-08

"You also are able to [delete individual conversations](https://support.anthropic.com/en/articles/8230524-how-can-i-delete-or-rename-a-conversation), which will be removed immediately from your conversation history and automatically deleted from our back-end within 30 days."

Privacy Policy \\ Anthropicanthropic.comcaptured 2026-11-08

"You may close your Account at any time by contacting us at <support@anthropic.com>."

Consumer Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08

"Upon termination of these Terms, a Subscription, or your access to the Services, we may at our option delete any Materials or other data associated with your Account."

Consumer Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08
Kept longer when Safety flags, legal holds, backups

Stated Flagged chats: inputs/outputs up to 2 years, classifier scores up to 7. Feedback: 5 years. Legal, dispute, abuse and anonymized retention: no stated limit. Backups not mentioned.

What the policies say (4 quotes)

"We retain inputs and outputs for up to 2 years and trust and safety classification scores for up to 7 years if your chat or session is flagged by our automated trust and safety systems as violating our [Usage Policy](https://www.anthropic.com/legal/aup)."

How long do you store my data?privacy.claude.comcaptured 2026-11-08

"Where you have provided feedback to us (e.g. by submitting feedback through our thumbs up/down button or sent bug reports), we retain data associated with that submission for 5 years."

How long do you store my data?privacy.claude.comcaptured 2026-11-08

"In all cases, we may retain chats and coding sessions as required by law, to resolve disputes, or as necessary to combat violations of our Usage Policy."

How long do you store my data?privacy.claude.comcaptured 2026-11-08

"We may anonymize or de-identify your personal data for research or statistical purposes, in which case we may retain this information for longer."

How long do you store my data?privacy.claude.comcaptured 2026-11-08
Zero data retention Whether it exists and who can get it

Not stated The consumer captured policies do not mention zero data retention. Incognito chats are excluded from training, but their retention period is not stated for consumer accounts.

Trains on your data By default

Inferred Inferred on by default: the Privacy Policy and Terms train 'unless you opt out'. The help page says 'if you allow us'. No captured policy gives the setting's starting value.

What the policies say (2 quotes)

"We may use your Inputs and Outputs to train and improve Anthropic AI models, unless you opt out through your account settings."

Privacy Policy \\ Anthropicanthropic.comcaptured 2026-11-08

"We may use Materials to provide, maintain, and improve the Services and to develop other products and services, including training our models, unless you opt out of training through your account settings."

Consumer Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08
Opting out How, and what it doesn't cover

Stated Turn off model improvement in settings to stop old and new chats feeding future training. Not covered: safety-flagged chats, submitted feedback, runs in progress, models already trained.

What the policies say (4 quotes)

"If you decide to turn off the model improvement setting, we will not use your previous or new chats or coding sessions for future model training. Additionally, if you delete a chat from your chat history, it will not be used to train future models. Your data will still be included in model training runs that are already in progress, or in models that have been trained."

How long do you store my data?privacy.claude.comcaptured 2026-11-08

"Even if you opt-out, we will use Inputs and Outputs for model improvement when: (i) your conversations are flagged for safety review to improve our ability to detect harmful content, enforce our policies, or advance AI safety research, or (ii) you've explicitly reported the materials to us (for example via our feedback mechanisms)."

Privacy Policy \\ Anthropicanthropic.comcaptured 2026-11-08

"This retention period only applies to new or resumed chats after the model training setting has been enabled."

How long do you store my data?privacy.claude.comcaptured 2026-11-08

"Your Incognito chats are not used to improve Claude, even if you have enabled Model Improvement in your [Privacy Settings](https://claude.ai/settings/data-privacy-controls)."

How long do you store my data?privacy.claude.comcaptured 2026-11-08
Human review Whether people read conversations

Inferred Inferred: chats can be 'flagged for safety review', and human review is named only for removing third-party content. The captured policies never say plainly when staff read your conversations.

What the policies say (2 quotes)

"your Materials are flagged for safety review to improve our ability to detect harmful content, enforce our policies, or advance our safety research."

Consumer Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08

"we reserve the right to remove or take down some or all of such Third-Party Content using, where appropriate, algorithmic and human review."

Consumer Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08
Memory Remembered facts and profiles

Not stated The consumer captured policies do not describe a persistent memory or profile feature, what it stores, or how to view or delete it.

Connected apps Email, calendar, drive

Stated Content Claude pulls from connected services becomes part of your Inputs. Some integrations keep access until disconnected. What happens to stored connector data after disconnect is not stated.

What the policies say (3 quotes)

"Claude may retrieve content and data from Third-Party Services you interact with. This data becomes part of your Inputs."

Privacy Policy \\ Anthropicanthropic.comcaptured 2026-11-08

"Some integrations or features may allow Claude to access Third-Party Services on an ongoing basis until you disable the feature or disconnect the integration in your settings."

Privacy Policy \\ Anthropicanthropic.comcaptured 2026-11-08

"Claude may send your Inputs, Outputs, and instructions to Third-Party Services to perform actions on your behalf (such as reading files, sending messages, or retrieving information). The Third-Party Service receives this data directly and processes it according to its own privacy policy."

Privacy Policy \\ Anthropicanthropic.comcaptured 2026-11-08
Agent actions Actions taken, browsing, credentials

Inferred Inferred: the Privacy Policy counts actions as Outputs, so they likely follow Output retention. You are responsible for Actions. Browsing logs and stored credentials or tokens are not covered.

What the policies say (3 quotes)

"Inputs generate responses and actions (“Outputs”)."

Privacy Policy \\ Anthropicanthropic.comcaptured 2026-11-08

"Depending on the permissions you grant Claude, some Outputs may result in actions with effects outside the Services, such as sending communications, modifying files, or interacting with third-party services on your behalf."

Privacy Policy \\ Anthropicanthropic.comcaptured 2026-11-08

"You are responsible for all Inputs you submit to our Services and all Actions."

Consumer Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08
Your inputs Who owns them

Stated You keep whatever rights you have in your inputs, as between you and Anthropic.

What the policy says

"As between you and Anthropic, and to the extent permitted by applicable law, you retain any right, title, and interest that you have in the Inputs you submit."

Consumer Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08
Outputs Who owns them

Stated Anthropic assigns you its rights in outputs, if it has any, as long as you comply with the Terms.

What the policy says

"Subject to your compliance with our Terms, we assign to you all of our right, title, and interest—if any—in Outputs."

Consumer Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08
License you grant Scope, and whether it is perpetual

Stated No formal license clause. Anthropic may use Materials to run, improve and train models unless you opt out, and use Feedback freely. Perpetuity not stated. Trained models keep your data.

What the policies say (3 quotes)

"We may use Materials to provide, maintain, and improve the Services and to develop other products and services, including training our models, unless you opt out of training through your account settings."

Consumer Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08

"You have no obligation to give us Feedback, but if you do, you agree that we may use the Feedback however we choose without any obligation or other payment to you."

Consumer Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08

"Your data will still be included in model training runs that are already in progress, or in models that have been trained."

How long do you store my data?privacy.claude.comcaptured 2026-11-08
Sharing Model providers, subprocessors, ads

Stated Shared with affiliates, service providers, work-email admins, connected services, merger parties and authorities. No 'sale' of data. You can opt out of targeted ads for Anthropic products.

What the policies say (3 quotes)

"Service providers & business partners: Anthropic may receive and disclose the categories of personal data described above with service providers and business partners for a variety of business purposes, including website and data hosting, ensuring compliance with industry standards, research, auditing, data processing, investigating and resolving safety and security issues, preventing and investigating fraud, abuse, and violations of our Usage Policy, and providing you with the Services."

Privacy Policy \\ Anthropicanthropic.comcaptured 2026-11-08

"Anthropic does not “sell” your personal data as that term is defined by applicable laws and regulations. You can opt-out of sharing your personal data for targeted advertising to promote our products and services, and we will honor global privacy controls."

Privacy Policy \\ Anthropicanthropic.comcaptured 2026-11-08

"We reserve the right, at our sole discretion, to report information from or about you, including but not limited to Inputs, Outputs, or Actions to law enforcement."

Consumer Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08
Where data lives Regions and residency

Stated Data goes to US servers or other countries outside the EEA/UK, under SCCs or adequacy decisions. Anthropic Ireland is controller for European users. No residency option mentioned.

What the policies say (2 quotes)

"Anthropic is a global company, and when you access our Services, your personal data is transferred to our servers in the US, or to other countries outside the European Economic Area (“EEA”) and the UK for the purposes outlined in Section 2 of this Privacy Policy, for example to provide you with the Service, or to train our models, or to conduct research."

Privacy Policy \\ Anthropicanthropic.comcaptured 2026-11-08

"If you live in the European Economic Area (EEA), UK or Switzerland (the “European Region”), the data controller responsible for your personal data is Anthropic Ireland, Limited."

Privacy Policy \\ Anthropicanthropic.comcaptured 2026-11-08
Enterprise controls Retention settings, DPA, SSO

Stated None for consumer plans. But an account on a work email may be linked to the employer's enterprise account, whose admin may then monitor it and access your Materials.

What the policy says

"If you use an email address owned by your employer or another organization, your Account may be linked to the organization's Anthropic enterprise account, and the organization’s administrator may be able to monitor and control the Account, including having access to Materials (defined below)."

Consumer Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08

Claude for Work (Team and Enterprise plans) and Anthropic Console Business

Default retention How long prompts and chats are kept

Stated Chats and coding sessions are kept in the product so you can continue them. No retention period is given.

What the policy says

"If you use our other commercial products (e.g. Claude for Work, Claude for Enterprise, Anthropic Console, etc.) that allow you to save and continue conversations with Claude, we retain your chats and coding sessions in the product to provide you with a consistent product experience."

How long do you store my organization\u2019s data?privacy.claude.comcaptured 2026-11-08
After you delete How long until it is gone

Stated Deleted chats leave history immediately and back-end storage within 30 days. Incognito chats are deleted within 30 days unless flagged. No post-contract deletion timeline is stated.

What the policies say (3 quotes)

"Removed from your chat history immediately"

How long do you store my organization\u2019s data?privacy.claude.comcaptured 2026-11-08

"Deleted from our back-end storage systems within 30 days"

How long do you store my organization\u2019s data?privacy.claude.comcaptured 2026-11-08

"Incognito chats are automatically deleted within 30 days unless flagged as a Usage Policy violation."

How long do you store my organization\u2019s data?privacy.claude.comcaptured 2026-11-08
Kept longer when Safety flags, legal holds, backups

Stated Flagged chats: inputs/outputs up to 2 years, classifier scores up to 7. Feedback: 5 years. Covered Models: some retention. Legal/abuse holds: no stated limit. Anonymized data longer if contract permits.

What the policies say (4 quotes)

"We retain inputs and outputs for up to 2 years and trust and safety classification scores for up to 7 years if your chat is flagged by our automated trust and safety systems as violating our [Usage Policy](https://www.anthropic.com/legal/aup)."

How long do you store my organization\u2019s data?privacy.claude.comcaptured 2026-11-08

"Where you have provided feedback to us (e.g. by submitting feedback through our thumbs up/down button or sent bug reports), we retain data associated with that submission for 5 years."

How long do you store my organization\u2019s data?privacy.claude.comcaptured 2026-11-08

"Additionally, for Covered Models, we require limited data retention and review as a part of our safety work."

How long do you store my organization\u2019s data?privacy.claude.comcaptured 2026-11-08

"In all cases, we may retain your chats or sessions as required by law or as necessary to combat violations of our [Usage Policy](https://www.anthropic.com/legal/aup). If permitted in your contract with us, we may anonymize your organization’s data for research or statistical purposes, in which case we may retain this information for longer."

How long do you store my organization\u2019s data?privacy.claude.comcaptured 2026-11-08
Zero data retention Whether it exists and who can get it

Not stated ZDR agreements appear only in the API section. Whether ZDR covers Claude for Work is not stated; the linked article on covered products was not captured.

Trains on your data By default

Stated Not used for training by default.

What the policy says

"By default, we will not use your inputs or outputs from our commercial products *(e.g. Claude for Work, Anthropic API, Claude Gov, etc.)* to train our models."

Is my data used for model training?privacy.claude.comcaptured 2026-11-08
Opting out How, and what it doesn't cover

Stated No opt-out needed, since training is off by default. Feedback, bug reports, or opting in can make chats trainable. Team/Enterprise owners can block thumbs feedback with the 'Rate chats' setting.

What the policies say (2 quotes)

"If you explicitly report feedback or bugs to us (e.g. via our thumbs up/down feedback button), or otherwise choose to allow us to use your data, then we may use your chats and coding sessions to train our models."

Is my data used for model training?privacy.claude.comcaptured 2026-11-08

"As a Primary Owner or Owner of a Team or Enterprise plan, you can disable the ability for members of your organization to submit feedback to Anthropic via the thumbs up / down button using the **Rate chats** setting, under Organization settings \> Data and Privacy:"

Is my data used for model training?privacy.claude.comcaptured 2026-11-08
Human review Whether people read conversations

Inferred Inferred: Covered Models require 'review' for safety work; who reviews and when is not captured. Feedback is unlinked from user IDs before use. Otherwise not described.

What the policies say (2 quotes)

"Additionally, for Covered Models, we require limited data retention and review as a part of our safety work."

How long do you store my organization\u2019s data?privacy.claude.comcaptured 2026-11-08

"We de-link your feedback from your user and customer IDs before it’s used by Anthropic."

Is my data used for model training?privacy.claude.comcaptured 2026-11-08
Memory Remembered facts and profiles

Not stated The captured policies do not describe a memory or profile feature for Team or Enterprise.

Connected apps Email, calendar, drive

Stated Feedback reports exclude raw connector content (e.g. Google Drive, MCP servers) unless pasted into the chat. Connector storage and disconnect handling are otherwise not stated.

What the policy says

"Feedback data does not include raw content from [connectors](https://support.anthropic.com/en/articles/10168395-setting-up-integrations-on-claude-ai) (e.g. Google Drive), including remote and local MCP servers, though data may be included if it’s directly copied into your conversation with Claude."

Is my data used for model training?privacy.claude.comcaptured 2026-11-08
Agent actions Actions taken, browsing, credentials

Not stated Coding sessions are kept in the product, but the captured policies do not describe logs of agent actions, browsing sessions, or stored credentials or tokens for business plans.

Your inputs Who owns them

Inferred Inferred: the Commercial Terms give the customer all rights to Inputs. They name API keys and Console; the help page points business users there. Team/Enterprise coverage is not confirmed.

What the policies say (2 quotes)

"As between the parties and to the extent permitted by applicable law, Anthropic agrees that Customer (a) retains all rights to its Inputs, and (b) owns its Outputs."

Commercial Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08

"To find out more information regarding your use of an Anthropic commercial offering, or if you would like to know how to contact us regarding a privacy related topic, see our [Trust Center](https://trust.anthropic.com/) and [Commercial Terms](https://www.anthropic.com/legal/commercial-terms)."

Is my data used for model training?privacy.claude.comcaptured 2026-11-08
Outputs Who owns them

Inferred Inferred from the Commercial Terms: the customer owns Outputs, and Anthropic assigns any rights it has. No captured policy confirms these Terms govern Team/Enterprise.

What the policies say (2 quotes)

"As between the parties and to the extent permitted by applicable law, Anthropic agrees that Customer (a) retains all rights to its Inputs, and (b) owns its Outputs."

Commercial Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08

"Subject to Customer’s compliance with these Terms, Anthropic hereby assigns to Customer its right, title and interest (if any) in and to Outputs."

Commercial Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08
License you grant Scope, and whether it is perpetual

Inferred Inferred from the Commercial Terms: Anthropic disclaims rights to customer content and may not train on it, but may use feedback freely. No captured policy confirms these Terms govern Team/Enterprise.

What the policies say (3 quotes)

"Anthropic disclaims any rights it receives to the Customer Content under these Terms."

Commercial Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08

"Anthropic may not train models on Customer Content from Services."

Commercial Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08

"If Customer provides (in its sole discretion) Anthropic with feedback regarding the Services, Anthropic may use that feedback at its own risk and without obligation to Customer."

Commercial Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08
Sharing Model providers, subprocessors, ads

Inferred Inferred: business content falls under customer agreements, not the Privacy Policy. The Commercial Terms add a DPA and need-to-know sharing limits. No subprocessor list is captured.

What the policies say (3 quotes)

"This Privacy Policy does not apply to content that we process on behalf of customers of our business offerings, such as our Enterprise accounts. Our use of that data is governed by our customer agreements covering access to and use of those offerings."

Privacy Policy \\ Anthropicanthropic.comcaptured 2026-11-08

"Data submitted through the Services will be processed in accordance with the [Anthropic Data Processing Addendum](https://www.anthropic.com/legal/data-processing-addendum) (“**DPA**”), which is incorporated into these Terms by reference."

Commercial Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08

"Recipient may only share Discloser’s Confidential Information to Recipient’s employees, agents, and advisors that have a need to know such Confidential Information and who are bound to obligations of confidentiality at least as protective as those provided in these Terms (**"Representatives"**)."

Commercial Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08
Where data lives Regions and residency

Not stated The captured policies give no processing location or residency option for business plans. The Privacy Policy's transfer section excludes enterprise content. The DPA or Trust Center would likely say.

Enterprise controls Retention settings, DPA, SSO

Stated Owners can turn off thumbs feedback. A DPA governs commercial data. A link mentions custom retention controls for Enterprise, details not captured. SSO and audit logs are not mentioned.

What the policies say (3 quotes)

"As a Primary Owner or Owner of a Team or Enterprise plan, you can disable the ability for members of your organization to submit feedback to Anthropic via the thumbs up / down button using the **Rate chats** setting, under Organization settings \> Data and Privacy:"

Is my data used for model training?privacy.claude.comcaptured 2026-11-08

"Configure custom data retention controls for Enterprise plans"

How long do you store my organization\u2019s data?privacy.claude.comcaptured 2026-11-08

"For more information about our privacy practices, please see our [Trust Center](https://trust.anthropic.com/) and [Data Processing Addendum](https://anthropic.com/legal/data-processing-addendum)."

How long do you store my organization\u2019s data?privacy.claude.comcaptured 2026-11-08

Anthropic API API

Default retention How long prompts and chats are kept

Stated API inputs and outputs are auto-deleted within 30 days. Exceptions: features you control (e.g. Files API), ZDR or other agreements, Usage Policy enforcement, and legal requirements.

What the policies say (2 quotes)

"For Anthropic API users, we automatically delete inputs and outputs on our backend within 30 days of receipt or generation, except:"

How long do you store my organization\u2019s data?privacy.claude.comcaptured 2026-11-08

"When you use a service with longer retention under your control (e.g. Files API)"

How long do you store my organization\u2019s data?privacy.claude.comcaptured 2026-11-08
After you delete How long until it is gone

Stated Auto-deleted within 30 days. Customer content is Confidential Information, destroyed promptly on request except backups and legally required copies. Deletion after termination is not stated.

What the policies say (3 quotes)

"For Anthropic API users, we automatically delete inputs and outputs on our backend within 30 days of receipt or generation, except:"

How long do you store my organization\u2019s data?privacy.claude.comcaptured 2026-11-08

"Customer Content is Customer’s Confidential Information."

Commercial Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08

"Recipient will destroy Discloser’s Confidential Information promptly upon request, except where retained to comply with law or copies in Recipient’s automated back-up systems, which will remain subject to these obligations of confidentiality while maintained."

Commercial Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08
Kept longer when Safety flags, legal holds, backups

Stated Flagged content: inputs/outputs up to 2 years, classifier scores up to 7. Feedback: 5 years. Usage Policy/legal holds: no stated limit. Backups survive destruction requests. Covered Models: some retention.

What the policies say (6 quotes)

"We retain inputs and outputs for up to 2 years and trust and safety classification scores for up to 7 years if your chat is flagged by our automated trust and safety systems as violating our [Usage Policy](https://www.anthropic.com/legal/aup)."

How long do you store my organization\u2019s data?privacy.claude.comcaptured 2026-11-08

"If we need to retain them for longer to enforce our [Usage Policy (UP)](https://www.anthropic.com/legal/aup)"

How long do you store my organization\u2019s data?privacy.claude.comcaptured 2026-11-08

"In compliance with the law"

How long do you store my organization\u2019s data?privacy.claude.comcaptured 2026-11-08

"Where you have provided feedback to us (e.g. by submitting feedback through our thumbs up/down button or sent bug reports), we retain data associated with that submission for 5 years."

How long do you store my organization\u2019s data?privacy.claude.comcaptured 2026-11-08

"Recipient will destroy Discloser’s Confidential Information promptly upon request, except where retained to comply with law or copies in Recipient’s automated back-up systems, which will remain subject to these obligations of confidentiality while maintained."

Commercial Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08

"Additionally, for Covered Models, we require limited data retention and review as a part of our safety work."

How long do you store my organization\u2019s data?privacy.claude.comcaptured 2026-11-08
Zero data retention Whether it exists and who can get it

Stated Zero data retention is available by separate agreement. The captured policies don't say who qualifies, how to get it, or whether it overrides the flagged-content retention.

What the policy says

"When you and we have agreed otherwise (e.g. [zero data retention agreement](https://privacy.anthropic.com/en/articles/8956058-i-have-a-zero-retention-agreement-with-anthropic-what-products-does-it-apply-to))"

How long do you store my organization\u2019s data?privacy.claude.comcaptured 2026-11-08
Trains on your data By default

Stated Not used for training. The Commercial Terms bar training on customer content, and the help page says the API is excluded by default.

What the policies say (2 quotes)

"Anthropic may not train models on Customer Content from Services."

Commercial Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08

"By default, we will not use your inputs or outputs from our commercial products *(e.g. Claude for Work, Anthropic API, Claude Gov, etc.)* to train our models."

Is my data used for model training?privacy.claude.comcaptured 2026-11-08
Opting out How, and what it doesn't cover

Stated No opt-out needed. The help page says feedback, bug reports or opting in can make data trainable. The Commercial Terms flatly bar training on customer content. The sources differ.

What the policies say (2 quotes)

"If you explicitly report feedback or bugs to us (e.g. via our thumbs up/down feedback button), or otherwise choose to allow us to use your data, then we may use your chats and coding sessions to train our models."

Is my data used for model training?privacy.claude.comcaptured 2026-11-08

"Anthropic may not train models on Customer Content from Services."

Commercial Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08
Human review Whether people read conversations

Inferred Inferred: Covered Models require 'review' for safety work, and customers must answer Usage Policy information requests. When people read API traffic is not stated.

What the policies say (2 quotes)

"Additionally, for Covered Models, we require limited data retention and review as a part of our safety work."

How long do you store my organization\u2019s data?privacy.claude.comcaptured 2026-11-08

"Customer must cooperate with reasonable requests for information from Anthropic to support compliance with its Usage Policy, including to verify Customer’s identity and use of the Services."

Commercial Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08
Memory Remembered facts and profiles

Not stated The API captured policies do not describe any memory or profile feature.

Connected apps Email, calendar, drive

Not stated The API captured policies do not describe connector data. The Terms say only that third-party features are not Anthropic's responsibility.

Agent actions Actions taken, browsing, credentials

Not stated The API captured policies do not describe logs of agent actions, browsing, or stored credentials or tokens.

Your inputs Who owns them

Stated The customer keeps all rights to its Inputs.

What the policy says

"As between the parties and to the extent permitted by applicable law, Anthropic agrees that Customer (a) retains all rights to its Inputs, and (b) owns its Outputs."

Commercial Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08
Outputs Who owns them

Stated The customer owns its Outputs. Anthropic assigns any rights it has, as long as the customer complies with the Terms.

What the policies say (2 quotes)

"As between the parties and to the extent permitted by applicable law, Anthropic agrees that Customer (a) retains all rights to its Inputs, and (b) owns its Outputs."

Commercial Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08

"Subject to Customer’s compliance with these Terms, Anthropic hereby assigns to Customer its right, title and interest (if any) in and to Outputs."

Commercial Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08
License you grant Scope, and whether it is perpetual

Stated No license beyond what the Terms state. Anthropic disclaims rights it receives, may not train on content, may use feedback freely. Perpetuity and post-termination use not stated.

What the policies say (3 quotes)

"Anthropic disclaims any rights it receives to the Customer Content under these Terms."

Commercial Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08

"Except as expressly stated in these Terms, these Terms do not grant either party any rights to the other’s content or intellectual property, by implication or otherwise."

Commercial Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08

"If Customer provides (in its sole discretion) Anthropic with feedback regarding the Services, Anthropic may use that feedback at its own risk and without obligation to Customer."

Commercial Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08
Sharing Model providers, subprocessors, ads

Stated DPA governs data. Content is confidential, shared only with need-to-know staff, agents and advisors. Anthropic may name the customer publicly unless it opts out. Subprocessors not covered.

What the policies say (3 quotes)

"Data submitted through the Services will be processed in accordance with the [Anthropic Data Processing Addendum](https://www.anthropic.com/legal/data-processing-addendum) (“**DPA**”), which is incorporated into these Terms by reference."

Commercial Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08

"Recipient may only share Discloser’s Confidential Information to Recipient’s employees, agents, and advisors that have a need to know such Confidential Information and who are bound to obligations of confidentiality at least as protective as those provided in these Terms (**"Representatives"**)."

Commercial Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08

"Anthropic may use Customer’s name and logo to publicly identify Customer as a customer of the Services; provided that Customer may opt-out via [this request form](https://ea4l3.share.hsforms.com/2SPy6FrbrRAGnV6R81qaHnA)."

Commercial Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08
Where data lives Regions and residency

Not stated The API captured policies give no processing location or residency option. The contracting entity depends on the customer's region, but that is not data location. The DPA would likely say.

Enterprise controls Retention settings, DPA, SSO

Stated A DPA is built into the Terms, and ZDR or other retention terms can be agreed. SSO and audit logs are not mentioned in these captured policies.

What the policies say (2 quotes)

"Data submitted through the Services will be processed in accordance with the [Anthropic Data Processing Addendum](https://www.anthropic.com/legal/data-processing-addendum) (“**DPA**”), which is incorporated into these Terms by reference."

Commercial Terms of Service \\ Anthropicanthropic.comcaptured 2026-11-08

"When you and we have agreed otherwise (e.g. [zero data retention agreement](https://privacy.anthropic.com/en/articles/8956058-i-have-a-zero-retention-agreement-with-anthropic-what-products-does-it-apply-to))"

How long do you store my organization\u2019s data?privacy.claude.comcaptured 2026-11-08

Notes

Open questions

Questions the captured policies leave unanswered, and where the answer probably lives.

Documents read